Privacy Policy

This Privacy Policy explains how Incremental Change Management, operated by Lindsay Consolidated Services Ltd ("we", "us", or "our"), collects, uses, and protects information you provide when using this website.

1. Information We Collect

We may collect the following types of personal information:

• Endorsement submissions: your full name and email address when you endorse the ICM Manifesto.
• Contact form submissions: your name, email address, and any message you choose to send via our Contact Us page.
• Usage data: anonymised information about how you interact with this website, including pages visited and time spent.

2. How We Use Your Information

Information you provide is used solely for the purposes stated at the point of collection:

• To confirm and record your endorsement of the ICM Manifesto.
• To keep you informed of developments within the ICM community, where you have opted in.
• To respond to enquiries submitted through our Contact Us page.
• To maintain and improve the performance of this website.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Legal Basis for Processing

We process personal data on the basis of:

• Consent — where you have actively submitted a form or opted into communications.
• Legitimate interests — for the operation and improvement of this website.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Endorser names may be retained indefinitely as a matter of public record on this site. You may request removal at any time.

5. Your Rights

Under applicable data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Withdraw consent for communications at any time.
• Lodge a complaint with the relevant supervisory authority.

To exercise any of these rights, please contact us at [email protected].

6. Cookies

This website may use cookies to support basic functionality and anonymised analytics. You can control cookie settings through your browser. We do not use cookies for advertising or cross-site tracking.

7. Third-Party Services

This site may use third-party services such as GoHighLevel for form processing and communications management. These services operate under their own privacy policies. We only share data with such services as strictly necessary to fulfil the stated purpose.

8. Security

We take reasonable precautions to protect your information from unauthorised access, disclosure, or loss. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with a revised "last updated" date. Continued use of this website following any changes constitutes acceptance of the updated policy.

10. Contact

For any questions regarding this Privacy Policy, please contact:

Lindsay Consolidated Services Ltd
[email protected]